Segment Sales Manager – Installed Division – Raleigh, NC
Segment Sales Manager – Installed Division – Raleigh, NC
Posted on Wednesday, July 14, 2010
Stock Building Supply is searching for a Segment Sales Manager for their Installed Division in Raleigh, NC. This position is responsible for meeting established sales goals and projected margins, supervision and directing of all activities associated with the marketing, advertising, PR, selling, installing or constructing, collections and customer follow up of the installed sales department.
Job Details:
At Stock Building Supply, we not only help our customers to build their homes; we help our own associates to build their careers. To maintain our position as one of the leading suppliers of building materials, we are committed to hiring and developing talented associates who can deliver world-class customer service. You will find our organization very fast paced, fun and rewarding. We believe that in an environment where our associates are empowered to service the customer, we all win. Come join the winning team at Stock Building Supply!
Job Description:
- Ensures that all installed sales customers receive superior service.
- Establishes sales goals for inside and outside salespeople.
- Hires, trains and supervises all department employees and conducts performance reviews as dictated by company policy.
- Coordinates with financial institutions for customer’s project financing needs.
- Utilizes installed sales management software programs, operational manuals and other material.
- Maintains the accuracy of the job cost accounting for each job utilizing the provided software.
- Furnishes salespeople with an estimating system, contracts and other forms for each type of project indicating possible added cost categories and other related information.
- Coordinates with store managers to continually update the pricing guides.
- Administers advertising programs within the established budgets and other guidelines.
- Schedules all projects, installations, deliveries and pick-ups.
- Coordinates installations with store managers, inside salespeople, installers, outside salespeople and customers.
- Solicits sub-contractors for participation in the installed sales program.
- Maintains rapport with all installers and contractors by telephone, mail and/or by periodically holding meetings.
- Alert all installers 30 days prior to any insurance and/or license expirations.
- Monitors the mechanical and repair records of any vehicles assigned to the installed sales department.
- Ensure that all services meet or exceed requirements by regulatory agencies and OSHA.
- Ensures all employees and subcontractors are taught the company’s customer service policy.
Requirements:
- Minimum education required—High School Diploma or general education degree.
- Minimum experience required—3 years experience in management, preferably in retail management.
- Special skills required—Excellent interpersonal, communication, sales, customer service and training skills. Strong knowledge of building material products and lumber. Knowledge of point-of-sales systems, basic business accounting, safety and store security. Ability to calculate figures and amounts. Ability to read and interpret business periodicals, technical materials, and government regulations. Ability to interpret a variety of instructions. Ability to solve practical problems and deal with abstract and concrete variables. Ability to operate networked computer systems and specialized software application programs and to instruct others in effective use of application software.
Candidates should specify Raleigh/Segment Sales Manager Installed Sales in the subject line.
All résumés must be accompanied by a cover letter and salary requirements. Unfortunately, due to the volume of responses, we will only be personally contacting the most qualified candidates. Résumés should be sent to recruitment@stocksupply.com


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